Mercedes-Benz of Beaumont Reviews & Testimonials
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Reviews & Testimonials
I’ve been pleased with the manner in which the service I have received from this dealership was handled and performed.
Kristy was my service advisor and was awesome. She is very knowledgeable and helpful. She kept me posted on the status of my vehicle throughout the service. Kristy is a great asset to the company.
The service at Mercedes Benz of Beaumont,Texas was excellent.All questions were answered and taken care of.
I loved the speed I was given the personal attention. The patience and pleasantness of the people on the phone and those who handled my account. . The great waiting area. Thank you so much.
I was very satisfied with the service and professionalism by Susan. She was attentive, checked in with me and made sure I was satisfied with the outcome! I trust Mike Smith Mercedes (again) now !
Kristy in the service department always takes care of my vehicle needs in a timely professional manner.
Mercedes-Benz of Beaumont have very flexible hours and convenient for the working individual.. I am very happy with the quality of work performance.
The dealership service department was open early so we could drop our car and go about our day. The service lady was very nice and professional. Our car was serviced and returned washed and ready to go. I always have great service at this dealership.
Awesome dealership will see to all your needs Exceptional service,Professional customer service,Fast Results!!
Dealership nice and clean. Service Rep and employees friendly. Time of service a bit long.
Kristi was great and wonderful as always! Prompt, quality, friendly service provided for my Mercedes
This dealership is a very clean and pleasant place to pretty much hang out If I'm waiting on my vehicle. My Service Advisor Adrienne St.Romain was on point
Fantastic service from our call to the parts department to Susan Briggs our service rep.
Kristi was great. She was a pleasure to work with. I would highly recommend them.
They were very professional and accommodating. They worked hard to get our vehicle financed, and it didn't take all day to get the job done!
They are very knowledgeable, efficient, and very helpful in a timely manner. I was very courteous.
Sooooo helpful. Got a flat traveling through the area and Susan helped us out and got us back on the road.
Great experience on our service today. Got me in & out quickly today. Definitely will return!
The staff was extremely professional, knowledgeable and friendly. They made the car purchasing process so easy!
Dealership in Beaumont Texas very clean business, people always courteous, always offering to sell me a vehicle. My sell advisor was very knowledgeable of service
I love the service I have a great experience every time I go always great service
I was surprised my car was serviced so fast. The last time it was serviced it took four hours.
Mercedes Benz always does an excellent job servicing my 2018 GLC 300 vehicle. I love how clean my car is after the complimentary car wash! They are very professional and attentive.
I booked an appointment for service arrived a little early and was taken in anyway. Great staff and good quality service
I have been going there for a year. I have my favorite and only girl Kristy! She ALWAYS takes good care of me and my car. Very kind and professional! She always goes above and beyond listens and suggests when needed. Great personality and proficient in her position.
Professional service, wait time efficient, employees are nice and courteous. Very nice waiting area for customers.
Great customer service. Easy to work with and always helpful to their customers. Very friendly
Our salesperson went over and above to deliver the car we wanted in a timely fashion, including meeting us 150 miles from the dealership to deliver it. Awesome service.
Service was wonderful! Everyone was friendly and accommodating. Well worth the drive from Houston. Will recommend to my friends. Eric the shuttle driver was very nice and friendly and my service advisor was very knowledgeable.
Came for a tire replacement. They were Very professional and courteous. They accommodate my request in a timely manner.
Mrs Amber Suarez was very nice and professional from the beginning. She kept me updated through the whole process my vehicle was there. And I appreciated everything she help me with.
Awesome dealership . And quick service. I am happy with their work. Amber is really helpfull representative. Keep it up 👍
Excellent attention to customer’s wishes. Outstanding sales staff. Superb service! I am extremely happy with Mercedes Benz of Beaumont!
Excellent Customer Service!!!! Superior Service!!! We are first time customers and will definitely be back. No one likes to have their car serviced but Nick made our experience painless.
I can't say enough about this Dealership, Very low pressure, they are willing to work with you. I wish all dealerships were like this one. Sales Lady Mija House made you feel like family. Sales Mgr Oliver Lacy made sure I was happy with the price and did an exceptional job. Jeff Bailey with Finance made sure I got all the incentives offered. I recommend that before going to Houston try this dealership first you'll be glad you did. They will definitely Get my business again. Respectfully, Jim D.
By far the best experience my husband and I have ever experienced! They made purchasing a luxury vehicle seem effortless. I absolutely love my GLE 350. Shelly and John Ben of Lake Charles, LA
Excellent customer service!! We don't think we could have gotten a better deal in a large city. Great place to buy a Mercedes Benz.
My salesman, Rick, was very easy to work with. Was able to purchase locally. Was not happy with the condition of the console and they ordered a new one. So far, very pleased!
Thanks to Deborah Dommert for her kindness, help and knowledge when we decided to buy our first Mercedes - Benz she made test driving numerous vehicles easy and answered our questions with great knowledge. We also found the staff to be very friendly.
Reviews & Testimonials | Mercedes-Benz of Beaumont